Privacy Policy

Last Updated: March 29, 2026

Introduction

Friends of Malton (“FOM,” “we,” “us,” or “our”) is a registered Canadian Christian non-profit organization based in Ontario, Canada. We are committed to protecting the privacy and personal information of our members, donors, volunteers, and website visitors in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy legislation.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at friendsofmalton.com, register for membership, make a donation, attend our events, or interact with our services.

Information We Collect

We may collect the following types of personal information:

• • Name, email address, phone number, and general location (when you register, donate, or contact us)
• • Payment information (processed securely through Stripe — we do not store credit card numbers)
• • Membership profile data, including optional business directory and professional information
• • Food Bank Program information (strictly confidential — visible only to authorized FOM staff)
• • Prayer requests and guestbook entries you submit
• • Event RSVPs and ticket purchases
• • Website usage data collected through cookies and analytics

How We Use Your Information

We use personal information to:

• • Process donations and issue donation confirmation receipts
• • Manage your membership account and community profile
• • Connect families with food bank resources (Food Bank Program data is never shared publicly)
• • Send event updates, newsletters, and community announcements (with your consent)
• • Respond to prayer requests, guestbook entries, and contact form submissions
• • Moderate community content (forum posts, classifieds, marketplace listings)
• • Improve our website and services

Food Bank Program — Strict Confidentiality

Information collected through our Food Bank Program — including household details, dietary restrictions, residential address, and emergency contacts — is treated with the highest level of confidentiality. This data is strictly visible to authorized FOM staff only and is never shared with other members, volunteers, or the public. We collect this information solely to connect families with the food resources best suited to their needs.

Disclosure of Information

We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:

• • With Stripe, our payment processor, to securely process donations and ticket purchases
• • With Supabase, our database provider, which stores your account and community data securely
• • When required by Canadian law or to comply with a legal process
• • To protect the safety and security of our community members

Cookies and Website Analytics

Our website uses cookies to maintain your login session and improve your browsing experience. We may use analytics tools to understand how visitors use our site. These tools collect anonymized data such as pages visited, time spent, and referral sources. You can control cookie settings through your browser preferences.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by Canadian law. Donation records are retained for the period required by applicable Canadian law. You may request deletion of your account and personal data at any time through your dashboard settings or by contacting us.

Your Rights Under PIPEDA

Under Canadian privacy law, you have the right to:

• • Access the personal information we hold about you
• • Request correction of inaccurate information
• • Withdraw consent for the collection or use of your information
• • Request deletion of your personal data (subject to legal obligations)
• • File a complaint with the Office of the Privacy Commissioner of Canada

Security

We implement appropriate technical and organizational measures to protect your personal information, including encrypted connections (HTTPS), secure authentication, and role-based access controls. However, no method of transmission over the Internet is 100% secure. We encourage you to use a strong password and keep your login credentials confidential.

Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.

Contact Us

If you are not satisfied with our response to your privacy concern, you may contact the Office of the Privacy Commissioner of Canada.